Getting around remote family court hearings

Getting around remote family court hearings

Getting Around Remote Family Court Hearings

The Covid-19 pandemic has meant that the family courts have had to rapidly adapt to ensure the safety of both their staff and the public, while keeping the wheels of justice turning. In practice, this means that many court hearings are being conducted remotely, whether that be by telephone or via video calling.

In April, the Nuffield Family Justice Observatory conducted a rapid consultation on remote hearings in family court, in order to understand how this new practice was affecting everyone in the system including parents, carers, judges, court staff and solicitors.

In The Guardian, Lisa Harker, director of the Nuffield Family Justice Observatory, revealed that the report included “some really eye-watering examples” of cases “that many felt should never have been conducted in the way they were”.

One example she mentioned included a mother who had to give evidence in her garden shed because she couldn’t find anywhere else out of earshot of her children.

In the article, Lisa says that there is a “strong consensus” that when the family courts are asked to make orders which would result in a child being taken into care permanently or being adopted – or indeed any case where there needed to be witness cross-examination – virtual hearings are “not justice, and not a humane approach that professionals want to take”.

Can cases be adjourned to a later date?

While some hearings are more suited to being conducted remotely (case management hearings, for example), others will be unsuitable for a remote-style hearing. If witness evidence is required, for example, it is highly unlikely that a remote hearing would be effective.

If cases are not suitable for remote hearings, they can be adjourned to a later date.

Who decides if a case goes ahead remotely?

It is for the court to decide whether a case can go ahead remotely. This decision will be taken on a case-by-case basis.

The family courts are having to strike a balance between keeping justice moving and making sure that a fair hearing takes place.

If you are worried that a remote hearing would not be fair in your circumstances, get in touch for your free initial consultation with one of our experienced family lawyers.

Neil Graham, a Partner at Grayfords comments as follows: “The effect of the pandemic has obviously resulted in disruption on an unprecedented level.  Although different Courts have adopted different approaches, depending upon the resources available to that specific Court, the overall view that has been adopted is that it is in the public interest for the Court system to continue to function safely and for any delays to proceedings to be avoided or kept to a minimum. The President of the Family Division, assisted by other members of the Judiciary, set out guidance from a very early stage and it is as a result of the significant efforts of the Judiciary and of the Court staff that this has been achieved during the pandemic.  Hearings have been taking place on paper, where possible, and remotely over the telephone where required.  Where that might not be appropriate, contact can be made with the Court to explore the possibility of adjourning the hearing if there is a genuine reason to do so.  Guidance varies from Court to Court and remains subject to alteration.  However, until a successful vaccine for Covid-19 has been developed it seems likely that an imaginative approach to keeping the Court system running safely will need to be adopted and that the efforts of the Judiciary and of the Court staff in doing so should not go unrecognised.”           

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Regular Catch-up Strategies


At Grayfords, we understand the importance of developing effective strategies to achieve the desired outcomes for our clients in family law and private client law matters. That's why we prioritise regular catch-up strategies to ensure that your case is handled efficiently and aligned with your goals. 

As experienced family and private client lawyers, and strategy experts, we recognise that every case is unique and requires a tailored approach. Through regular catch-up sessions, we engage in open and collaborative discussions with our clients to gain a thorough understanding of their objectives, concerns, and preferences. These ‘catch-ups’ allow us to assess the progress of your case, identify any evolving needs or challenges, and adjust our strategies accordingly. We are also then able to put in place any personal support our clients may need should they wish to avail themselves of our coaching and therapy & mental health services at any point during their legal matter.

By maintaining regular communication, we can provide you with updates on the status of your case, share important information, and address any questions or concerns you may have. This proactive approach ensures that you are actively involved in the decision-making process and empowers you to make informed choices throughout the legal proceedings. 

Our aim is to ensure that your case is being handled in the most efficient and effective way possible. Through our regular catch-up strategies, we can evaluate the success of our current strategies, make necessary adjustments, and optimise our approach to maximise the chances of achieving a favourable outcome for you. 

At Grayfords, we value your input and understand that your goals are essential to the success of your case. Our commitment to regular catch-up strategies reflects our dedication to providing personalised and client-centered legal services. By working together, we can create a strong partnership and develop strategies that align with your vision and aspirations. 

Strategic Partnerships​


At Grayfords, we believe in the power of strategic partnerships to enhance the quality and efficiency of our legal services. We understand that legal matters often require expertise in various specialised areas, and that's why we have established strong relationships with trusted and renowned specialists in both family law, private client law, and therapy and mental health support.

Our strategic partnerships enable us to provide a streamlined and comprehensive legal service to our clients. When your case requires consultation or assistance in specific areas of the law, we have the resources and connections to quickly and efficiently engage the right experts. 

Whether it's a complex family law issue or a multifaceted private client law matter, our network of trusted specialists allows us to draw upon their knowledge and experience to provide the best possible advice and representation for our clients. These partnerships ensure that we can offer comprehensive solutions that address all aspects of your case, providing you with a holistic approach to your legal (and personal) needs. 

By collaborating with specialists in various legal fields, we can navigate intricate legal challenges more effectively, saving you time, effort, and potential complications. Our commitment to strategic partnerships means that we stay informed about the latest developments in family law and private client law, ensuring that our advice and strategies are up-to-date and relevant. 

At Grayfords, we value the importance of offering a well-rounded legal service to our clients. Our strategic partnerships enable us to tap into a wealth of expertise and resources, ultimately enhancing the quality and effectiveness of our services. You can trust that we have the necessary connections to consult with specialists whenever needed, ensuring that every aspect of your case is addressed with proficiency and efficiency while also supporting you on a personal level as needed.

Time for you


At Grayfords, we understand the value of time, and we prioritise our clients by ensuring that they receive the attention and support they need throughout their legal journey. Unlike other family law and firms, we never claim to be too busy for our clients. We believe that effective communication is essential, and our team is always accessible and responsive to your needs.

Whether you have a question, or concern, or need an update on your case, our dedicated team of family law and private client law experts will be readily available to assist you. We go the extra mile to ensure that you can reach us conveniently and promptly. You can count on us to answer your calls or reply to your messages on platforms like WhatsApp, enabling efficient and effective communication.

Our commitment to internal collaboration and dynamism ensures that there is always someone available to address your family law or private client law case. We understand that legal matters can be time-sensitive, and we strive to provide timely and accurate advice. You can rely on our team's collective knowledge and expertise to guide you through the complexities of family law and private client law.

At Grayfords, we recognise that your time is valuable, and we respect that by being responsive, accessible, and dedicated to your case. We prioritise open and transparent communication, keeping you informed and involved every step of the way. You can trust that we will dedicate the necessary time and attention to your legal matters, ensuring that you feel supported and well taken care of.

Specialised Service


At Grayfords, we offer a specialised range of services across both family law and private client law, tailored to meet the unique needs of our clients. With a focus on honesty, empathy, and pragmatism, we provide reliable legal advice that is designed to help our clients achieve success in their legal matters. 

In the realm of family law, we understand the emotional challenges that can arise during sensitive family disputes. Our team of experienced family law solicitors provides compassionate support and guidance throughout the process. Whether you are going through a divorce, child custody battle, or dealing with complex property division, we have the expertise to navigate these intricate matters while prioritising your best interests. 

In the field of private client law, we recognise the complexities and demands that business owners and HNWIs face in today's dynamic marketplace. Our private client law services encompass a wide range of areas including wealth planning, asset management, trusts, wills, probate, and lasting powers of attorney. We aim to be your trusted legal partner, offering strategic advice and solutions that align with your commercial objectives as you navigate your family matter. 

At Grayfords, we believe in fostering long-term exceptional working relationships with our clients. Our dedicated team goes above and beyond to understand your unique circumstances and provide tailored legal solutions that anticipate your individual needs. We pride ourselves on delivering an outstanding personal service level, ensuring that you feel supported and informed throughout your legal journey.  

Our ultimate goal is to alleviate the pressure and stress often associated with legal matters. We are committed to guiding you through the complexities of family law and private client law, allowing you to focus on what matters most to you. Trust Grayfords to provide you with the specialised legal services you deserve, backed by our expertise, integrity, and dedication to your success.